Legal

Privacy Policy

Last updated: March 23, 2026 · Scaleflow, India

1. Introduction

Scaleflow ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at app.scaleflow.in and related services.

By using Scaleflow, you agree to the terms of this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect the following types of information:

Account information — name, email address, and password when you register
Business data — inventory records, rental entries, bookings, agreements, invoices, and tenant information you create within the platform
Usage data — pages visited, features used, timestamps, and interaction logs to improve our product
Device and technical data — IP address, browser type, operating system, and device identifiers
Payment information — billing details processed securely through our payment providers; we do not store card numbers

3. How We Use Your Information

To provide, operate, and maintain the Scaleflow platform
To process transactions and send billing-related communications
To send product updates, security alerts, and support messages
To analyse usage patterns and improve platform features
To comply with legal obligations and enforce our Terms of Service

4. Data Sharing

We do not sell your personal data. We may share information with:

Service providers — third-party vendors who help us operate our platform (e.g. cloud hosting, payment processors, analytics), bound by confidentiality obligations
Legal requirements — if required by law, court order, or government authority
Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting care@scaleflow.in. We may retain certain data where required by law.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls. No system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Data portability — receive your data in a structured format

To exercise any of these rights, email us at care@scaleflow.in.

8. Cookies

We use essential cookies to keep you logged in and to maintain session state. We may also use analytics cookies to understand how the platform is used. You can control cookies through your browser settings.

9. Children's Privacy

Scaleflow is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with data, contact us immediately.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or a notice within the platform. Continued use after changes constitutes acceptance.

11. Contact

For privacy-related questions or requests, contact us at:
📧 care@scaleflow.in
📍 Scaleflow, India